Frequently Asked Questions

Shipping

Where do you ship?

We ship worldwide through Printify! Please note that some international destinations may incur additional shipping fees. We recommend checking your shipping options at checkout for the most accurate information.

How long will my order take?

Since every item is made to order just for you, please allow 10–30 business days for production and delivery. This timeframe includes both the time it takes to create your item and ship it to you.

Can I track my order?

Yes! Once your order ships, you'll receive a tracking number via email so you can follow your package on its journey to you. ✨

Returns & Refunds

What is your return policy?

Because each piece is made to order with intention and care, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at the.mystic.maker.creates@gmail.com with your order number and a photo of the item. We'll gladly offer a replacement or refund if the issue is confirmed.

For full details, visit our Return & Refund Policy page.

Products

Are the product images accurate?

Product images are mockups used to give you a visual representation of the design. For the most accurate sizing and fit reference, please check the sizing guides and product descriptions on each listing before purchasing.

What materials are the products made from?

Material details are listed on each individual product page. We encourage you to review these before ordering to make sure it's the right fit for you.

Orders

Can I cancel or change my order after placing it?

Because our products go into production quickly, we are generally unable to cancel or modify orders once they've been placed. If you need to make a change, please email us at the.mystic.maker.creates@gmail.com as soon as possible and we'll do our best to help before production begins.

Still have questions?

We're happy to help! Reach out to us at the.mystic.maker.creates@gmail.com and we'll get back to you as soon as we can. 🌙